To order prescription treatments you must Login. If you are not a registered customer you must first register for treatment.
1 Copying and pasting
If you are copying and pasting the details, make sure you have not copied and pasted a space at the beginning or end of either the password or the email address.
2 Typing in the details
Make sure you do not replace a lowercase letter with a capital one or vice versa as this will not work. The details must be inserted exactly.
3 Try another browser
You may be using a browser that may collide with our system. AOL users in particular experience problems. Trying another browser may work.
4 You need to register first
If you have not yet registered as a user, please click here.
You can always make an order by phone. Failing the suggestions above, please call us on
+44 (0) 20 3176 0021 and we will be able to assist you.